- The basic skills and knowledge required to make delicious espresso coffee
- How to set up, operate, maintain and clean coffee equipment including the espresso machine and grinder
- How to interact with customers
- How to follow workplace hygiene standards
- Watch videos
- Prepare and present coffee using the correct methods
- Participate practical activities and demonstrations
- Participate in discussions and answer questions
- Participate in classes with guest speakers
- Has an interest in the hospitality industry